Switching to QR code menus? Great choice! But here are the mistakes that can frustrate your customers and hurt your business.
The problem: Customers can't scan it easily, especially older phones.
The fix: Make your QR code at least 3cm x 3cm. Bigger is better.
The problem: Menu loads slowly or doesn't load at all.
The fix: Test your QR menu on different phones and internet speeds. If it's slow, customers will give up.
The problem: Menu is hard to read on phones - tiny text, confusing layout.
The fix: Design for mobile first. Big text, simple layout, easy to scroll.
The problem: Customers don't know what to do with the QR code.
The fix: Add simple text: "Point your camera at this code to see our menu"
The problem: Works on iPhone but not Android (or vice versa).
The fix: Test on different phone types before launching.
The problem: Assuming everyone is comfortable with technology.
The fix: Keep some physical menus available and train staff to help.
Many successful restaurants in Bahrain introduce QR menus gradually:
The goal is making your customers happy, not showing off technology. If QR menus make dining easier, great. If they create problems, fix them or reconsider.
Keep it simple, and your customers will appreciate the convenience.